Frequently Asked Questions
Everything you need to know about your next pair of dance shoes.
How do I ensure I choose the correct size?
We recommend measuring your foot from heel to toe and consulting our detailed Size Guide. Our dance shoes are designed for a snug, secure fit, so if you are between sizes, we generally suggest sizing up for comfort.
What is the typical shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location but usually take 10-15 business days.
Can I return my shoes if they don't fit?
Yes, we offer a 30-day return and exchange policy. Shoes must be in their original, unworn condition and in the original packaging. Please note that shoes worn on the dance floor cannot be returned.
What makes Yami Dance Shoes different from regular heels?
Our shoes feature specialized microfiber insoles for moisture wicking, extra cushioning for impact absorption, and flexible soles designed specifically for pivots and turns on the dance floor.
Do you offer vegan-friendly shoe options?
Yes, we have a curated selection of dance shoes made from high-quality synthetic materials and microfiber that are 100% vegan-friendly without sacrificing durability or style.
How should I care for my dance shoes to make them last?
To maintain your shoes, use a suede brush on the soles to remove wax buildup and store them in a cool, dry place using the provided dust bag to protect the outer fabric.